Questions, answered

They asked a question. Give them an answer.

YALLIO is an agent on the WhatsApp number you already have. It reads what your customer is asking for, checks your own systems, and books it once they choose. Here is everything people ask us before they put it on their number.

What your customer sees
I’m looking for a two-bedroom near the Metro under AED 2 million. Can I see something Saturday afternoon?
Three two-bedrooms near a Metro station under AED 2m: 1. Al Furjan, AED 1.85m 2. JVC, AED 1.6m 3. Business Bay, AED 1.95m Saturday afternoon I can do 2:00, 3:30 or 5:00.
Actually, Sunday works better
Sunday then, same three properties. 11:00, 1:30 or 4:00. Nothing is booked yet.

An agent on the WhatsApp number your business already uses. It handles the whole request as a conversation: it reads what the customer is asking for, checks your own systems, and books it once they choose.

Nothing for the customer to install, and no new system for your staff to learn.

A conventional bot breaks a sentence into a menu. Reply 1 for sales, 2 for support, then a form one field at a time. The customer restates what they already said, and one change of mind restarts the tree.

YALLIO reads the sentence as it was written. The budget, the location and the bedrooms are said once and held for the whole conversation, so “Actually, Sunday works better” costs your customer four words.

Neither. YALLIO sits on the WhatsApp number your customers already message. They keep writing to you exactly as they do today.

Any business where an enquiry is meant to end in something booked: a viewing, an appointment, an order. If your customers ask in full sentences and your staff piece the request back together by hand, that is the work YALLIO takes on.

YALLIO listens to voice notes and reads them in the language they were spoken in.

EnglishArabicHindiMalayalamTamilTeluguUrduBengaliNepaliSinhalaPunjabiTagalog

When it cannot make out a voice note, it says so and asks for the message typed. It never guesses at a figure it half heard.

  • They message. One sentence, typed or spoken, in the language they actually speak.
  • It becomes criteria. The message is read into structured fields. Code checks what is missing and asks only for that.
  • YALLIO reads your systems. It matches the criteria against your inventory and finds the times your calendar actually has free.
  • They choose, you are booked. One slot, one confirmation, written once. Nothing is booked before they pick.

Working today

  • WhatsApp in and out, with delivery recorded per message
  • Google Calendar: read, and write an event after a yes
  • Gmail: read, and answer questions from it
  • A hosted browser that signs in and works a web interface

Set up per pilot, with your business

  • Listing and inventory systems, read against the customer’s criteria
  • CRM write-back, so the thread lands where your sales team already looks
  • Outlook mail and calendar
  • Email and web chat, so the same agent carries the work wherever it starts

No. Listing software, calendars and CRMs were never built for WhatsApp, and most will never get a native connection. YALLIO does not wait for one to exist: a hosted browser signs in and works the same web interface your staff use.

It is read-only by default. The agent writes only the one thing the customer approved, into the one system that owns it.

Yes. Your staff see every request in a console and can take over mid-thread whenever they want. Uncertain cases are handed to a person instead of being pushed through, and while someone on your team is handling a conversation the agent stays out of it.

Not yet. Outbound WhatsApp templates are not approved yet, so today the agent replies to a conversation the customer started. It does not open one.

No. The model’s only job is to read: a message goes in, structured criteria come out. It cannot reply and it cannot take an action.

Every figure, address and time your customer is shown is read from your system and carried through unchanged. There is no path by which a number the model produced reaches a person.

You do. Every line your customer reads is a fixed template in your wording, reviewed once by you instead of generated fresh each time. Code decides and code speaks.

“Booked” is only sent once the booking exists. The agent cannot tell a customer anything is confirmed without a stored record of it, and the database itself refuses the write if that record belongs to a different request.

It is not a promise in a prompt. It is enforced below the application.

It asks, and only for what is missing. If it is still uncertain, the case goes to a person on your team. Nothing is booked before the customer picks.

No. There are no payments in the product. You bill your customer exactly as you do today.

YALLIO is running on a live number, on an invite list, deliberately, while the first pilots are set up. To be considered for one, .

We start with a paid pilot: a fixed fee per business for the first weeks, so we both learn on real enquiry volume instead of a demo. and we will quote for yours.

Three numbers, measured for your business: conversations started, how many reach a confirmed booking, and the staff time it took to get there.

It depends on what you run. Inventory and CRM reads are scoped per pilot; we do not sell a catalogue of ready-made connectors. Tell us which systems you use and we will tell you honestly what is involved.

We are setting up our first pilots with businesses in the UAE.

YALLIO is a sub-brand of OS.AI and a z7ventures portfolio company.

The way your customers would. , tell us what your business does and which systems you run, and we will take it from there.

Most enquiries are answered too late. Some are never answered at all.

42hrs

The average time a company took to reply to a new enquiry.

23%

Of companies never replied at all.

7×

More likely to qualify the lead when the reply came within an hour.

Harvard Business Review audit of first-response times at 2,241 companies, 2011.

Still got one?

Ask it the way your customers do.

One message, in your own words. A product conversation with our team starts on WhatsApp, same as everything else we do.

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